Home About us Services Underwriting Claims Training Contact us

Claims Services

Professional Claims Management

Claims processing forms an integral part of our broking services and we appreciate the fact that the best way to demonstrate professional broking services is by ensuring prompt and adequate compensation should a loss occur.

This philosophy has enabled us retain most if not all our corporate and individual clients over the years. We understand that insurance represents a promise to pay, and we are here to ensure that promise is fulfilled.

Claims Services

How we service claims

Below is a detailed analysis of how we normally service claims for our esteemed clients.

Step 1: Reporting

Immediate advice on what action to take when a loss occurs. We guide you through the initial notification to insurers.

Step 2: Analysis

Our claims department personnel conduct a detailed analysis of the loss and policy coverage.

Step 3: Documentation

We assist in preparing and collating all required documentation to support your claim effectively.

Step 4: Settlement

Prompt follow-up with underwriters to ensure smooth and adequate compensation for the loss.

Claims Turnaround

Avenue Insurance Brokers prides itself on rapid turnaround times. Our dedicated claims department is equipped with modern facilities and experienced personnel to handle your enquiries efficiently.

Talk to our claims department today
Chat with us